Support Categories
All FAQs
What is a “Private” Stream?
A private stream allows the broadcaster to select from a list of their followers as to who they want to share their live streams with, these streams are not public….
What is the “Paid Broadcast” feature?
This feature ensures broadcasters monetize from their streams by asking viewers to pay to watch it. The broadcaster can select this feature before or anytime during a live stream by…
What is the file size limit for my video upload?
Currently the maximum file size for uploaded videos is 200MB.
Why is it sometimes my animations don’t work?
Some phones will automatically stop animations and not allow you to stream if your battery is low or in power save mode. We recommend you have at least 30% battery…
What are the different payment methods?
*Before you add a payment method, please make sure you have submitted a valid ID. You can do this by signing into your account at peeks.social and tapping the ‘Submit…
How do I check my cash balance?
In your wallet, you will see 2 balances, your total amount and funds on “hold”. There is a hold period for money deposited to your account to allow time to…
How do I delete a video?
It’s a good idea to clean up your videos and leave only the best ones up. To delete videos, go to MY PROFILE in the main menu, swipe left (for…
Coin/Cash Balance
You can confirm your individual dollar balance and coin balance by going to the Wallet screen in the app and tapping on the three dots on the top right. A…
Coin Purchase Dispute
If you have questions regarding your coin purchase or have issues receiving coins that you purchased, please contact customer service at support@mii.tv
Locked out of account/ Reset password
If you would like to reset your password, please follow the steps below: Open the mii.tv app Tap the Sign In button and select the “forgot your password” option near…
Purchase of Coins
Coins can be purchased via PayPal or CCBill on our website at www.mii.tv
Can’t Stream?
If you are unable to stream it may be due to a streaming violation which you have breached on the app. Your streaming access may be suspended for 3 business…